MHA and SoftWriters Announce New Initiative to Deliver Best-in-Class Solutions and Help Long-Term Care Pharmacies Succeed

MHA and SoftWriters Announce New Initiative to Deliver Best-in-Class Solutions and Help Long-Term Care Pharmacies Succeed

Going forward, SoftWriters, which develops innovative pharmacy management software solutions for long-term care pharmacies, will be responsible for the support, delivery and further development of RxPertise, the acclaimed Medication Regimen Review (MRR) software application for consultant pharmacists specializing in long-term care. This combination of best-in-class solutions and industry-leading expertise is designed to align and strengthen our software offering with the emphasis on how MHA and SoftWriters can help long-term care pharmacies compete, be more efficient, and reduce costs.

10th Annual FrameworkLTC Users Conference: A Framework For Your Future

10th Annual FrameworkLTC Users Conference: A Framework For Your Future

Mark your calendars! SoftWriters' 10th Annual FrameworkLTC Users Conference takes place September 11 – 13, 2018, at Encore Las Vegas. This year offers you an agenda anchored by a series of core themes dedicated to your success and an exciting speaker line-up:   

Enhanced Customer Support

Enhanced Customer Support

SoftWriters has recently made some changes aimed at improving customer experience, providing better customer service and support. Our extended support hours, focus on offering great support, and organizational changes will help us better respond to our customers. We are excited to share the following:

SoftWriters' New Extended Service Hours

SoftWriters' New Extended Service Hours

Starting April 3rd, 2017 our new hours of standard operation will be 8:30 a.m. to 8:00 p.m. EST.

After hours support will continue to be available until midnight Monday through Friday and emergency support will still be available 24/7/365.

SoftWriters' 2016 Year In Review

SoftWriters' 2016 Year In Review

Happy New Year! As we go forward into 2017, we wanted to take time to thank the SoftWriters community for another great year. We are honored to have such a wonderful group of customers to serve, and hope that you were able to achieve or exceed your expectations for the last calendar year.

2016 was a busy and, we hope you agree, successful year at SoftWriters – where we put LTC pharmacy first.