The Importance of Tailored Long-Term Care Pharmacy Solutions
Pharmacy management solutions designed for long-term care (LTC) are changing the game, helping improve operational efficiency and enabling stronger facility partnerships.
LTC pharmacies often serve a vast number of facilities and residents, which can make customization difficult without the right technology.
Data paints the picture: With the average independent LTC pharmacy serving 10-30 facilities, the average facility housing 100 residents, and each resident taking around 12 prescriptions per day, it’s understandably difficult to meet each facility’s needs.
Fortunately, tailored long-term care pharmacy management solutions can be completely customized to align with your pharmacy’s workflows and better meet customers’ needs. Let’s talk about the importance of tailored LTC solutions.
Why Customization Is Essential for Long-Term Care Pharmacies
Pharmacies serving LTC facilities are tasked with navigating numerous nuances that don’t come into play for retail pharmacies, such as:
Facility-specific requests: No two facilities (or patients) have the exact same needs. Tailored LTC solutions better enable and equip your pharmacy to accommodate facility requests such as adherence packaging for a specific patient or unit—all without adding to your overhead or expanding your staff.
Medical billing complexities: Filling and billing simply won’t cut it in long-term care. Prescription billing for long-term care is complex and prone to challenges. With a highly configurable solution, you can set your billing process up specifically for your workflow and accommodate various billing models with ease.
Compliance challenges: Meeting regulatory compliance requirements is an absolute must for LTC pharmacies. Customizable LTC solutions allow you to set up internal checks and balances, such as audit trails and privacy controls, to ensure you’re meeting any regulatory and insurance requirements for the states you serve.
Forms and labeling: Your LTC pharmacy’s forms and labels need to be suited to your exact prescription-filling workflow. Software with form and labeling customization capabilities helps you do just that, so you can easily create single- and multi-part laser medical records and forms, thermal and laser prescription labels for blister cards, IV labels, unit dose boxes, and more.
Toting and delivery: Facility toting and delivery are important steps for LTC pharmacies. Tailoring these steps to align with the way your pharmacy operates will help you optimize operational efficiencies, ensure accuracy, and reduce costs.
You need customized long-term care pharmacy management software to address these complexities and meet the unique needs of various LTC facilities and their residents. Customization capabilities allow you to configure your system in a way that mirrors your pharmacy’s daily operations for ultimate efficiency—meaning your pharmacy software can work the way you do and not the other way around.
How FrameworkLTC Is Custom-Tailored for Each LTC Pharmacy
FrameworkLTC is the only purpose-built solution for LTC pharmacies, with several options to configure and customize to meet your needs. You can tailor FrameworkLTC based on what works best for your business and facility customers. To help you do that, we offer:
A Strategic Partnership with Consultative Services
We believe strategic partnerships are far more valuable than simple vendor relationships. That’s why we offer consultative services for our customers, partnering with them every step of the way to provide optimal strategic support. We also offer a deep level of support for 100+ integration partners for industry-leading interfacing.
Initial Onboarding and Implementation Support
To set you up for success from day one, we offer a comprehensive 90-day Concierge Onboarding Experience with guided setups, configurations, workflows, and system integrations. We start by performing an in-depth review of your pharmacy’s current workflows and then configure your solution to work the way you need it to. Ongoing training and customer support are also available as needed.
Rules-Based Design to Align with Pharmacy Workflows
Rules-based design lets you create rules for every facility customer that you can set and forget. This way, you can ensure accuracy, avoid errors, and offer exceptional customer service—without having to remember every single request and preference. You can also use rules-based design to manage preferences across multi-wing facilities.
Tailor Your Long-Term Care Pharmacy Management Solutions
These are just a few of the reasons why tailored LTC solutions are essential for pharmacies like yours. Download The Complete Guide to LTC Pharmacy Software to learn more about the importance of using tailored pharmacy management solutions.