Enhance Your LTC Pharmacy Software with Professional IT Services
Emerging, innovative technologies continue to advance, enabling long-term care (LTC) pharmacies to enhance their productivity, minimize errors and inefficiencies, and better serve both patients and facilities. These days, nearly every pharmacy operates using some form of technology to streamline operations and provide the best possible service.
However, adopting new technology introduces a number of unique challenges foreign to some LTC pharmacies, so it is important for those pharmacies to have the right information technology (IT) infrastructure and support to keep up in an increasingly competitive environment. Outdated infrastructures and a one-size-fits-all approach can slow down operations, put sensitive data at risk, and lead to missed Rx orders and poor patient or facility communications.
Your ability to seamlessly and effectively integrate with industry technology is critical to your LTC pharmacy’s success; it is crucial to win new facility business, drive accuracy, and operate as efficiently as possible. That’s why you need the right support to help avoid potential technology mishaps and position your LTC pharmacy for success.
Learn how professional IT services, such as ECW Computers, can help you enhance your LTC pharmacy software and improve the way you do business.
Setting Up an IT Infrastructure Poised for Success
Many pharmacies still rely on outdated, legacy IT infrastructures that impede operations. For example, obsolete programming languages and old-school equipment that fail to support modern applications and protect against cybersecurity threats can set your pharmacy up for failure and increase your risks.
That’s why enhancing your LTC pharmacy software starts with setting up an IT infrastructure that is poised for success. With help from a professional IT services company like ECW Computers, your pharmacy can move away from high-risk, inefficient systems that are now truly a thing of the past and instead operate as smoothly and efficiently as possible—with an IT infrastructure optimized for stability and compliance.
Protecting Sensitive Data from External Threats
Cybersecurity has been a hot topic in healthcare in recent years thanks to advancements in digital content management. Now that so much protected health information (PHI) is stored virtually on the cloud, preventing cyberattacks and data breaches is more important than ever before.
In fact, a recent study revealed that healthcare cyberattacks rose by 55 percent in 2020 and impacted more than 26 million people in the U.S. as a result. These unwelcome attacks have grown into a $13.2 billion industry, and the average data breach cost per record rose to $499 in 2020.
Insights like these make it clear just how necessary it is for pharmacies and other healthcare organizations to take the right steps to protect sensitive data from external threats such as cybercrimes, phishing, ransomware, and malware and ensure compliance with regulatory requirements.
One way to accomplish this is by leveraging private cloud hosting services to protect your pharmacy’s sensitive data (ECW Computers is one provider). You can also meet Health Insurance Portability and Accountability Act (HIPAA) data protection rules by making data unreadable by unauthorized parties with disk encryption and protecting login details with more robust security protocols such as two-factor authentication.
Preventing Data Loss with Complete Recoverability
It’s not enough to protect private healthcare data from cyberattacks—you also need to prevent unnecessary data loss in your LTC pharmacy.
Fortunately, utilizing private cloud hosting services—or Microsoft Azure cloud hosting configured properly by a mature, knowledgeable IT team—you can ensure complete data recoverability should any important information be lost due to a natural disaster or human error. In addition to enlisting the help of IT professionals, it is also essential to develop and deploy a comprehensive disaster recovery plan to prepare for an uncertain future.
A disaster recovery plan, coupled with the right technology, can help safeguard your pharmacy’s data in the event of power surges from electrical storms, fire and lightning strikes, flooding and water damage, high winds from hurricanes or tropical storms, or employee negligence. This way, you can minimize downtime and ensure business continuity—even after a major disaster.
Monitoring and Maintaining LTC Pharmacy Software
Another way to enhance your LTC pharmacy software is to monitor and maintain it on a regular basis—which is where a dedicated IT service comes in. Professional, ongoing maintenance services can help pharmacies prevent, detect, and resolve all issues in a timely manner, enhancing productivity and minimizing errors.
This not only aids in avoiding system downtime by preventing issues before they occur but also keeps communication channels open, so important faxes, messages, and order changes are never missed and orders are always filled accurately and efficiently. Preventative maintenance can also help to back up data, so it’s available for full restoration should any of the aforementioned natural disasters or human errors occur.
Accessing On-Call Support When and Where You Need It
Whether you have a tech-related question or an issue you’d like to raise, ECW Computers, a trusted industry partner for FrameworkLTC products, can help. Many professional IT services companies, ECW Computers included, offer both remote and on-premises support for any technological needs your LTC pharmacy may have. ECW Computers’ IT professionals can even work in tandem with your own IT support and technology teams for a truly collaborative partnership.
Enlisting Expert Support to Enhance Your Pharmacy Software
IT security and performance optimization is absolutely essential for LTC pharmacy success in today’s tech-driven environment. With professional services and support by experts in IT management, cloud computing, data protection, and cybersecurity, you can rest assured you’re protecting private data, preparing for potential disasters before they occur, and truly making the most of your technology.
Stop putting your pharmacy’s data security and compliance at risk. Get in touch to learn more about ECW Computers’ specially tailored, scalable IT support solutions and how they can help enhance your LTC pharmacy software.