The focus of our professional consulting division is to provide support for those pharmacies interested in optimizing the capabilities of FrameworkLTC. We visit your pharmacy to understand your operations, needs and goals, and work with you to identify ways to improve your current operations and really put the power of FrameworkLTC to work - fine-tuned to meet your specific needs.
Interested in learning more? Read what customers have to say about their experience and meet our consultant via the bio below. Once you’ve had a chance to learn more, please reach out to us to schedule a consult!
Nancy Zimmerman, SoftWriters' Implementation Consultant, has been with SoftWriters since 2000. In that time Nancy has been an Installation Specialist, Support Analyst and Team Lead, Senior Trainer and Training and Implementation Team Lead and is a Sage 300 Certified Consultant. In her new role, Nancy utilizes her wealth of knowledge to consult customers on best practices and recommends ways to optimize the capabilities of the FrameworkLTC solution set to improve efficiencies, workflow and financial performance. Nancy also trains customers on current and new product functionality, assists customers in the implementation process, and is a product and industry expert for our sales team.
Lisa Garris, SoftWriters' Implementation Specialist, has an extensive history in the long-term care pharmacy industry. Her 20+ years of experience encompasses various roles including implementation of pharmacy processes and best practices with the goal of reducing client issues and improving ROI. Her expertise in troubleshooting management has made her an expert customer advocate by solving unique daily customer challenges through rapport, trust, credibility, and top notch service. Lisa's industry background enables her to understand each customer's unique needs and to implement the most efficient processes to optimize the internal user experience, enhance the client-reporting platform, and to maximize inventory and margins for the facility and pharmacy.
Lisa joined Softwriters in 2016 and has earned her BSBA in Business Management from University of Southern Mississippi.