Who is Ola Hallengren and how can he help with your SQL Server index maintenance? I’ll tell you why he’s a rock star, how he can help, and how frequently I recommend performing maintenance.
We would like to thank everyone who attended the 10th Annual FrameworkLTC User Conference last week! We truly enjoyed spending time with all of you. Just a few quick reminders for attendees:
CE accreditation is available until October 13th
The conference app will remain open for a few more weeks if you’d like to access presentations, etc.
We look forward to seeing you next year: mark your calendars for September 17-19, 2019 at Caesars Palace in Las Vegas for the 11th Annual User Conference!
Going forward, SoftWriters, which develops innovative pharmacy management software solutions for long-term care pharmacies, will be responsible for the support, delivery and further development of RxPertise, the acclaimed Medication Regimen Review (MRR) software application for consultant pharmacists specializing in long-term care. This combination of best-in-class solutions and industry-leading expertise is designed to align and strengthen our software offering with the emphasis on how MHA and SoftWriters can help long-term care pharmacies compete, be more efficient, and reduce costs.
Our very own Shan Bhide, VP of Technology, was interviewed by ComputerTalk last month. He talked about how software development requires innovation and creativity, and the disruptive technologies that could transform pharmacy practice.
Read the full ComputerTalk interview at https://www.computertalk.com/the-impact-of-disruptive-technology/
SoftWriters is excited for the opportunity to bring interns into our organization. The internship program allows students to use their knowledge in a real-world environment and we welcome the fresh and relevant perspective they bring to collaboration and project design.
Read Nick Hutchison’s experience interning with SoftWriters technology team!
The release notes and software are available on the Customer Engagement Zone (CEZ). Join us September 5, 2:00 p.m. EST for the FWLTC Release Notes Webinar. We will review these updates with a special focus on the Prospective Billing functionality. If you are not yet registered for the webinar series, the link is available on the CEZ under SUPPORT > WEBINARS.
SoftWriters' 2nd annual school supplies drive to benefit the North Hills Community Outreach was a huge success! We exceed our donation quantity from last year by 271, collectively we were able to donate over 1,500 items! We are thrilled to be able to support local families and kids heading back for a new school year.
Thanks to the entire SoftWriters team for your contributions, our School Supply Drive was a terrific success!
Update on 1/2019: North Hills Community Outreach shared that 929 children received new backpacks and school supplies for the 2018-2019 year! That is tremendous!
I am one of three supervisors for the FrameworkLTC support team. On any given day you will see me helping analysts resolve their calls, tackling elevated support issues, and working to improve our overall customer experience at SoftWriters! My aim is to provide our customers with resolutions to their issues as correctly and swiftly as possible.
In an ongoing effort to be proactive, transparent and forthcoming with errors, observations, issues and limitations related to FrameworkLTC software suite, SoftWriters has started publishing Known Issues and Limitations document (KIL) on the Customer Engagement Zone.
While an extension has been placed around the enforcement remedies for certain Phase 2 Mega Rule and Antibiotic Stewardship requirements from CMS [Nov 2019], it is still necessary to be working towards compliance on these items.