Michaela has been a part of our Customer Success team for 2 years, and was recently promoted to a Solutions Consultant, a newly created role this year to help deliver best-in-class support to our customers.
SoftWriters team members and 32 of our kiddos had an awesome day at Take Your Child to Work Day on April 25, 2019! We love celebrating our core value of, "One Team, Family Spirit!"
A former LTC pharmacy technician, Beth began her career at SoftWriters as an application trainer for FrameworkECM and FrameworkPOD, helping to shape the training and best practice models for both solutions. She currently assists the sales team with continuing product education, customer demonstrations, and provides market feedback to product development.
Our very own Shan Bhide, VP of Technology, was interviewed by ComputerTalk last month. He talked about how software development requires innovation and creativity, and the disruptive technologies that could transform pharmacy practice.
Read the full ComputerTalk interview at https://www.computertalk.com/the-impact-of-disruptive-technology/
SoftWriters is excited for the opportunity to bring interns into our organization. The internship program allows students to use their knowledge in a real-world environment and we welcome the fresh and relevant perspective they bring to collaboration and project design.
Read Nick Hutchison’s experience interning with SoftWriters technology team!
SoftWriters' 2nd annual school supplies drive to benefit the North Hills Community Outreach was a huge success! We exceed our donation quantity from last year by 271, collectively we were able to donate over 1,500 items! We are thrilled to be able to support local families and kids heading back for a new school year.
Thanks to the entire SoftWriters team for your contributions, our School Supply Drive was a terrific success!
Update on 1/2019: North Hills Community Outreach shared that 929 children received new backpacks and school supplies for the 2018-2019 year! That is tremendous!
I am one of three supervisors for the FrameworkLTC support team. On any given day you will see me helping analysts resolve their calls, tackling elevated support issues, and working to improve our overall customer experience at SoftWriters! My aim is to provide our customers with resolutions to their issues as correctly and swiftly as possible.
Shantanu (Shan) Bhide has joined the SoftWriters team as the VP of Technology to lead the Product, Development, and Quality Assurance functions at SoftWriters.
With more than 20 years of experience delivering software products and solutions to a broad range of customers, Shan brings incredible knowledge and energy to the SoftWriters team.
“I’m thrilled to be joining SoftWriters, a company that understands the importance of developing and integrating technology within LTC pharmacy in ways that best serve our customers. We have an amazing team and great support from MHA and Roper. I look forward to leading the sales and marketing organization to support our existing customer base and to acquire new customers to further SoftWriters growth.”
This software can do so many things. I can help with a billing question one minute, then turn around and help another colleague figure out a complex SQL query to help a pharmacy identify issues the next. I joke to my friends that this job is helping me ward off early onset dementia since I’m always exercising my brain.