Jackie Maitland has been promoted to Vice President of Customer Success!
SoftWriters has recently made some changes aimed at improving customer experience, providing better customer service and support. Our extended support hours, focus on offering great support, and organizational changes will help us better respond to our customers. We are excited to share the following:
Implementing a new software application often seems like a very daunting task, especially considering pharmacies typically don’t have the luxury of closing shop for a few days. The goals of improved workflow efficiencies, accuracies and business growth make the transition worth it, and with proper planning and expectation setting you can tackle implementing new technologies head on! Here are some helpful tips, best practices, and recommendations to help aid in the transition.
Happy New Year! As we go forward into 2017, we wanted to take time to thank the SoftWriters community for another great year. We are honored to have such a wonderful group of customers to serve, and hope that you were able to achieve or exceed your expectations for the last calendar year.
2016 was a busy and, we hope you agree, successful year at SoftWriters – where we put LTC pharmacy first.
Customizing your service to meet the unique needs of each facility you serve can strengthen your partnership and assist in delivering quality care to the residents. One of the most common areas for customization is on forms and labels. FrameworkLTC offers you the ability to completely customize your forms and labels.
FrameworkLTC® pharmacies are able to thrive in situations that require pharmacy interfacing with complex facility and prescriber-based systems, without the need for the pharmacy to invest in numerous interfaces. FrameworkLTC users can create efficient, technology-based workflows that distinguish themselves from other pharmacy suppliers while allowing for greater accuracy with less steps to process critical information.