Database 101-9: Why should you care about database maintenance best practices?

Database 101-9: Why should you care about database maintenance best practices?

I thought we’d get into those best practices once more, and walk through a few cautionary tales of how not maintaining these best practices can impact your pharmacy. (Spoiler alert: all are less than ideal situations for your staff and customers!)

Database 101-6: What does Page Life Expectancy (PLE) do to your database?

Database 101-6: What does Page Life Expectancy (PLE) do to your database?

So how can you tell if you’re giving SQL a big enough “desk”? There are different metrics around memory usage that can help you figure that out, but the most common one is called Page Life Expectancy. 

Database 101-4: Why should you care about Index Maintenance?

Database 101-4: Why should you care about Index Maintenance?

In our last post, we said why it is extremely important to perform routine Index maintenance for your SQL databases. I thought we’d walk through a few cautionary tales of how not maintaining these indexes can impact your pharmacy. (Spoiler alert: all are less than ideal situations for your staff and customers!)

Database 101-1: Tables and Indexes

Database 101-1: Tables and Indexes

Ryan Huber and Rick Magill presented “Database Optimization and Performance Improvements” as a breakout session at our conference last month, and due to it’s popularity we’re sharing it as a series of blog posts. This post covers tables and indexes.

In 2018, let SoftWriters help train your pharmacy team!

In 2018, let SoftWriters help train your pharmacy team!

The New Year is the perfect time to take a holistic view of your current pharmacy operations and your goals for 2018. SoftWriters has assembled an all-star team of Consultants, Implementation Specialists, and Trainers in order to help you meet your operational goal.

Implementation Tips from a Trainer

Implementation Tips from a Trainer

Implementing a new software application often seems like a very daunting task, especially considering pharmacies typically don’t have the luxury of closing shop for a few days. The goals of improved workflow efficiencies, accuracies and business growth make the transition worth it, and with proper planning and expectation setting you can tackle implementing new technologies head on! Here are some helpful tips, best practices, and recommendations to help aid in the transition.

SoftWriters' New Extended Service Hours

SoftWriters' New Extended Service Hours

Starting April 3rd, 2017 our new hours of standard operation will be 8:30 a.m. to 8:00 p.m. EST.

After hours support will continue to be available until midnight Monday through Friday and emergency support will still be available 24/7/365.

Introducing Free Monthly Training Webinars

Introducing Free Monthly Training Webinars

SoftWriters is excited to initiate a new monthly training webinar series. This series will cover a variety of important training topics that will be beneficial for FWLTC users to attend. All customers will be able to have input on the topics covered each month via a quick survey; registration and format will be similar to the monthly Release Notes Webinars.

6 Ways FrameworkECM™ Helps to Ease The Burden of Audits

6 Ways FrameworkECM™ Helps to Ease The Burden of Audits

Audits are costly and happening at an increased rate. They commonly occur 12x’s or more each year, requiring your team to spend countless hours sorting through and organizing paperwork. Costs skyrocket when one singular piece of documentation is missing. With FrameworkECM content management solution, one staff member could respond to an entire audit in a matter of hours.

Support Your Facilities' Med Pass with 3 Customizations on Forms & Labels

Support Your Facilities' Med Pass with 3 Customizations on Forms & Labels

Customizing your service to meet the unique needs of each facility you serve can strengthen your partnership and assist in delivering quality care to the residents. One of the most common areas for customization is on forms and labels. FrameworkLTC offers you the ability to completely customize your forms and labels.