MMP Delivers Exceptional Customer Service


SoftWriters’ customer MMP recently published a case study about a memory care community with four locations who noticed quality problems with their previous pharmacy and set out to find a partner who would help them deliver consistent and quality care to their residents.

Having transitioned to MMP LTC pharmacy, the executive director of the community has this to say about the new partnership:

“MMP’s quality, consistency and efficiency have made Lincolnshire Place a better place to live and work in the last two years,” says Ms. Zamora. “MMP’s scalable processes, streamlined benefits coordination and generic drug utilization have reduced costs for our operation and residents alike. MMP has dramatically increased our nurses’ confidence and decreased medication errors. With so many residents and families involved in the medication management process, it helps to have a reliable single point of expertise and accountability.”

Read the whole case study regarding how MMP leverages FrameworkLTC and FrameworkLink to provide exceptional customer service!